Funding Your AtoB Wallet

Wallet Funding Overview

After completing the setup of your AtoB Unlimited account, there are two ways you can deposit funds into your Wallet:

1. Auto Deposits: automated deposits on either a scheduled recurring frequency, or when the balance is too low, via bank account or debit card
2. Manual: from your dashboard you can initiate a deposit via bank account, debit card, or wire transfer

To save time and avoid operational disruptions, we recommend enabling auto deposits on your account. You can easily update your settings as needed, and can still make manual deposits as needed. 

Step by Step: enabling Auto Deposits from your Dashboard

1. Select “Enable auto top-up” from your dashboard

2. Select the toggle to enable Auto Deposit

3. Select between “On a Schedule” or “On low balance”, and configure the settings to meet your needs. You can always update your settings as needed.

4. Click save to enable Auto Deposit. You should see a confirmation that it was enabled and can now view your settings from the dashboard.

5. After an Auto Deposit has been initiated or succeeded, you will receive communications and notifications in your dashboard.

Frequently Asked Questions

Q: Can I still manually deposit funds into my Wallet?

A: Yes, you can always manually deposit funds into your Wallet as needed, even if you have Auto Deposit enabled. 

Q: Can I set up Auto Deposits on both a schedule and on a low balance?

A: No, at this time you can only set up on type of auto top up.

Q: How will I know when an automated deposit has been initiated and added to my wallet?

A: You will receive communication after initiation and successful processing. You will also see a banner notification in your dashboard. You can find all your Wallet history here.

Q: If on a recurring schedule, what time of day will my top up be initiated?

A: It will be initiated at 8AM PST on the day it is scheduled.

Q: Can I disable Auto Deposit after enabling it?

A: Yes, you can change your settings or disable this at any time. If an automated deposit has already been initiated, it will still process as normal, but future scheduled deposits will be cancelled.