Billing & Pricing FAQ

How does Billing for AtoB Premium work?

Billing happens on a monthly basis, with the payment for a given month of AtoB Premium occurring at the end of the billing period. The amount due is determined by the number of cards that were active at any point in the ~30 days between the previous AtoB Premium billing date and the billing date for the current period. 

One example: 

• You upgrade to a Premium plan on September 1st. On that day you have 10 cards, 6 of which are active 
• During the next month, you deactivate one of the 6 active cards and activate 2 of the other 4 cards → This means a total of 8 unique cards were active during the month
• On the 1st of October you will be billed for Plus for the first time – the charge will be for 8 active cards

If you have cards you aren't using, you can always deactivate them and lower the cost of your AtoB Premium subscription. You can find details about the timing and expected amount of your next charge for AtoB Premium in the "Subscriptions" sub-section of your dashboard, which lives under "Settings"

What is the price for AtoB Premium?

AtoB Premium costs $6 per active card per month.

How can I change which cards are active? 

You can change which cards are active in the “Cards” section of your dashboard.

Can I add only some of my cards to be in the Premium tier?

Your AtoB Premium subscription applies at an account level, which means that you cannot have some cards on the Premium Plan while others remain on the Basic Plan. However, keep in mind that you can always deactivate cards you aren’t using, which will reduce the cost of your AtoB Premium subscription.

How can I cancel my AtoB Premium subscription?

You can cancel your AtoB Premium subscription at any time by contacting our support team. You will retain access to Premium features until the end of the month at which point we will bill you one more time for the proceeding billing cycle and remove your premium features.

How can I set my payment method used for AtoB Premium?

We currently default to the primary payment method connected to your fuel card account. Please update your primary payment method in the “Payment Methods” section of the dashboard in order to change which account gets debited.