Getting Started FAQ

What is included in AtoB Premium?

Currently, AtoB Premium includes a variety of features and products that provide greater control for using your fuel cards. Included in your subscription are advanced card controls, smart fraud alerts through telematics, simplified admin tasks, and priority support.

What are advanced card controls?

With AtoB Premium you have greater controls over how you use your fuel cards. You can set restrictions on operating hours, merchant categories, and enable SMS Unlock. SMS Unlock provides an additional layer of security by requiring drivers to unlock their card via SMS before it can be used to make a purchase. View all of these features on your dashboard under 'Cards'.

What is smart fraud alerts?

Prevent fraud with our Telematics integration with dozens of ELD providers. Set up your account to receive live notifications, have suspicious activity reports, or block transactions all together. View this feature on your dashboard under 'Telematics'.

What are simplified admin tasks?

With AtoB Premium quickly generate pre-formatted downloads of transactions to upload to QuickBooks and other accounting software solutions in order to easily reconcile fuel spend. 

In addition, add multiple users to your dashboard to help manage your account. 

What is priority support? 

Priority support guarantees that Premium subscribers will have shorter wait times, the highest qualified support agents, and immediate attention to any issues. 

I just learned about AtoB Premium, will I lose access to the features I am already using?

If you currently have access to a specific feature included in AtoB Premium, you will maintain the ability to use the feature without upgrading to AtoB Premium. If there are additional features in AtoB Premium you would like to use, but do not currently have access, you'll need to upgrade in order to start using. 

In the future, there will be additional features and products added to what is included in AtoB Premium. In order to access these features, you'll need to upgrade in order to start using.